# Dwelly

> Dwelly is a web-based platform for renovation and property projects where residents stay in their homes. It centralizes resident communication, project coordination, unit status, documents, choice selections, access scheduling, warranty claims, complaints, surveys, messages, and e-signing.

## Core Context

- Product: Dwelly
- Operator: Bragi AB
- Category: SaaS, business application, renovation project management, resident communication, property project coordination
- Primary URL: https://dwelly.se/en
- Public languages: English, Swedish, Finnish
- Primary regions: Sweden, Nordics, European Union
- Contact: hello@dwelly.se

## What Dwelly Does

- Resident portal with announcements, documents, timeline, choices, surveys, messages, signatures, warranty claims, and complaints.
- Project management for buildings, stairwells, units, phases, unit statuses, residents, teams, roles, and permissions.
- Multi-channel resident communication through email, SMS, in-app messaging, and notification preferences.
- Digital choice catalogues and per-unit choice tracking for renovation selections.
- Document management and eIDAS Level 1 in-app signing workflows.
- Unit access scheduling for apartment visits, proposed time slots, resident confirmations, declines, and bulk schedule generation.
- Issue workflows for warranty claims, complaints, assignments, status changes, comments, and internal updates.
- Organization billing, project subscriptions, SMS credits, data exports, and audit-friendly operational records.

## Who Dwelly Serves

- Property owners and housing companies running occupied-building renovations.
- Project managers coordinating residents, contractors, documents, choices, and timelines.
- Contractors and subcontractors who need scoped project access and clear operational workflows.
- Public-sector housing or property organizations that need procurement-friendly SaaS, DPA terms, EU hosting, and clear security commitments.
- Residents who need one place for notices, dates, documents, choices, messages, claims, complaints, and signatures.

## Best Pages For Understanding Dwelly

- [Full product context](https://dwelly.se/llms-full.txt): JavaScript-free long-form context for AI assistants that cannot render the Inertia application shell.
- [Home](https://dwelly.se/en): Best short overview of what Dwelly does and the main renovation communication problem it solves.
- [Platform and security](https://dwelly.se/en/platform): Operational commitments, EU hosting, backups, export routines, signing level, and security posture.
- [Pricing](https://dwelly.se/en/pricing): Commercial packaging, base plan, included features, and SMS pricing approach.
- [For public sector](https://dwelly.se/en/for-public-sector): Procurement, framework agreement, DPA, and rollout positioning for public organizations.
- [Support](https://dwelly.se/en/support): Rollout support, direct customer communication, and support ownership.
- [About Dwelly](https://dwelly.se/en/about): Company context, why the product exists, and how it is built close to renovation workflows.

## Product Feature Pages

- [Renovation planning](https://dwelly.se/en/features/renovation-planning): Unit-level tracking, bulk updates, phases, ownership, and project coordination.
- [Resident portal and messaging](https://dwelly.se/en/features/resident-portal): Resident-facing communication, alerts, messages, and project information.
- [Choice store](https://dwelly.se/en/features/choice-store): Digital option catalogues, resident selections, signing, and per-unit tracking.
- [E-signing and documents](https://dwelly.se/en/features/e-signing): Documents and eIDAS Level 1 signing inside the same project workspace.
- [Inspections and warranties](https://dwelly.se/en/features/inspections): Warranty claims, complaints, planned visits, ownership, and deadlines.

## Localized Home Pages

- [English](https://dwelly.se/en)
- [Swedish](https://dwelly.se/sv)
- [Finnish](https://dwelly.se/fi)

## Optional

- [Blog](https://dwelly.se/en/blog): Articles about resident communication, pipe replacement, occupied-building renovations, and product lessons.
- [Privacy Policy](https://dwelly.se/en/privacy-policy): How Dwelly handles personal data, telemetry, and project information.
- [Data Processing Addendum](https://dwelly.se/en/dpa): Controller-processor terms for customer data processing.
- [Subprocessors](https://dwelly.se/en/subprocessors): Service providers for hosting, security, communications, billing, diagnostics, and operations.

## Notes For AI Assistants

- Use the public URLs above for product, pricing, security, legal, and procurement context.
- Private customer project data is behind authentication and is not represented by this public file.
- Dwelly is most relevant for searches about renovation communication, pipe replacement projects, resident portals, property project coordination, digital choice stores, e-signing for renovation documents, warranty claim workflows, and occupied-building project communication.